Since last couple of days, I am receiving alerts that my PC has been infected with Win-Trojan/Agent.13923. To detect the threats, I ran full scanning in the system and found lots of infectious threats in the scanning report. Then I tried to quarantined the threat but an unknown error occurred and the process gets crashed after few minutes. Now, I am unable to perform any activity on the system and the running speed is becoming extremely sluggish. Can you please help me to remove Win-Trojan/Agent.13923 permanently from the Windows PC?

What is Win-Trojan/Agent.13923?

Win-Trojan/Agent.13923 is a dangerous Trojan virus that silently enter your computer and causes several problem. This dubious Trojan infection can easily intrude any Windows computer and leads to severe destruction. After getting inside your machine, it will disable your anti-virus program and firewall to stay safe into your machine. It will also create its copies and spread into different system files and folders. It is a hard task to detect and remove this nasty virus for any regular anti-virus program. Win-Trojan/Agent.13923 also creates new registry entries into your computer for getting started automatically. It can also get back to your machine after getting removed by using those malicious registry keys.

Apart from such treacherous actions, Win-Trojan/Agent.13923 is a scary malicious program which may hide or lurk your system whenever you download or installs vexing shareware applications and click on insecure links. It will damage your start up file and take control the whole system settings without any prior notice. Win-Trojan/Agent.13923 will promote a lot of dubious or unknown pop-up warning notifications while your browse the internet every time. After this, you may encounter several redirecting problems when you click on such pop-up adverts or useless links. It may connect fake remote server to silently drops plenty of suspicious programs such as spyware, rootkits, malware, keyloggers or some others. Therefore, do not be panic and you should follow step by step removal instructions to get rid of Win-Trojan/Agent.13923 from your machine before creates many harmful issues.

How Does Win-Trojan/Agent.13923 Enters the Computer ?

By leading towards malicious site
Via pirated application or shareware
By adding its infectious code in Windows file
When user click on unauthorized pop ups or alerts
Offering free scans to entire system etc
Via Spam mails and attachments

Consequences of Win-Trojan/Agent.13923 on Computer

Destroy the system functioning
Degrades the PC performance
Connects the computer to online hackers
Improper functioning of legitimate application
Modification in system registries without permission
Occupies or consume extra system resource
Redirection towards malicious site
Fake scanning and false/fake reports
Captures keystrokes to steal confidential data

Method 1: Remove Win-Trojan/Agent.13923 by Using SpyHunter.

SpyHunter is a useful malware removal tool that detects and removes many malicious threats that several of the major brands can’t detect. This tool will be able to find out and delete Win-Trojan/Agent.13923 and other related threats from your PC without much trouble. Now follow the steps below to automatically remove the Trojan horse:

Step 1: Download and install SpyHunter on your PC.

download spyhunter now

Step 2: Upon the installation, launch SpyHunter and perform a full system scan by clicking “Scan Computer Now”.

spyhunter-scan computer now

Step 3: Wait for the scan to complete. Then, you will be shown all detected threats on your PC.

spyhunter-fix threats

Step 4: To clean up all threats completely, click “Fix Threats” and restart your PC.

Method 2: How to manually get rid of Win-Trojan/Agent.13923?

Restart your computer in Safe Mode with Networking.

For Windows 8:

Reach the desktop on Windows 8 first.
Press Ctrl + Alt + Del keys together.
Open Switch User interface.

And then hold down the “Shift” key and click on “Shut down” button.
Select Restart option from the pop-up page.
From the next page to choose “Troubleshoot”.

Click on “Advanced Option” and choose “restart”.
Under Startup Settings, press F5/5 key to navigate to the Safe Mode with Networking.

Windows 7, XP and Vista:
Shut down the affected computer first.
Press F8 key repeatedly until Windows Advanced Option Menu loads.
Select the Safe Mode with Networking option by using the up and down arrow keys.
Hit Enter key to reach the desktop.

Step 2: Open Task Manager by tapping Alt+Ctrl+Del keys together. Move the mouse pointer to “Processes” tab. Detect the fake process created by the Win-Trojan/Agent.13923 popup and click on “End processes” to terminate them.

You can skip this step if you do not find any file associated with Win-Trojan/Agent.13923 popup.

Step 3: Uninstall Win-Trojan/Agent.13923 popup programs from the Control Panel.

Remove Win-Trojan/Agent.13923 popup For Windows 7| Vista

  • Click on Start menu and tap Control Panel.


  • Select “Programs” option and choose “Uninstall a Program”.


  • Detect all the malicious programs associated with Win-Trojan/Agent.13923 popup and click on Uninstall button.


Steps to Delete Win-Trojan/Agent.13923 popup From Windows 8

  • On the right edge of the screen, Click on Search button and type “Control Panel”. Click on search button.


  • From the search results, select Control Panel. Its Window will appear on the screen, click on Programs and Features option.


  • Identify the unknown programs and click on Uninstall button to get rid of Win-Trojan/Agent.13923 popup permanently.


Steps to Delete Win-Trojan/Agent.13923 popup From Windows 10

  • Click on Start button.


  • To show all the contents, you need to click on Settings option.


  • Tap System.


  • From the System menu, Choose Apps and Features option.


  • Find Win-Trojan/Agent.13923 popup from the list.


  • Finally, Click on Uninstall button to protect the system from Win-Trojan/Agent.13923 popup.


Step 4.Uninstall Win-Trojan/Agent.13923 via System Restore.

System Restore is a utility which comes with Windows operating systems and helps computer users restore the system to a previous state and remove programs interfering with the operation of the computer. If you have created a system restore point prior to installing a program, then you can use System Restore to restore your system and completely eradicate the unwanted programs like Win-Trojan/Agent.13923. You should backup your personal files and data before doing a System Restore.


a. Close all files and programs that are open.

b. On the desktop, right click Computer and select Properties. The system window will display.

c. On the left side of the System window, click System protection. The System Properties window will display.

System protection

d. Click System Restore and the System Restore window will display.

system properties system restore

e. Select Choose a different restore point and click Next.

restore system files and settings

f. Select a date and time from the list and then click Next. You should know that all programs and drivers installed after the selected date and time may not work properly and may need to be re-installed.

choose a restore point

g. Click Finish when the “Confirm your restore point” window appears.

confirm your restore point

h. Click Yes to confirm again.

windows 7 restore finish confirm


Win-Trojan/Agent.13923 is a highly dangerous virus that can trigger high CPU occupancy rate, cause annoying browser redirection problem and even generate pop-up of advertisements whenever your computer is online. Trojan is designed to steal financial data, such as credit card numbers, login names, passwords, valuable personal documents and other sensitive information although sometimes it won’t show you any infected symptoms once downloaded. For this nasty virus, it can disable firewall and generate misleading virus alert to infected users every few seconds. It terminates and totally disables running antivirus software installed on the target computer and then connects to various malicious servers to download other harmful parasites to destroy the PC. It can make your privacy in a dangerous situation so please take action to remove it from your computer as soon as possible.